ThinConnect is an interaction management application for the Avaya platform. It provides a pure thin client
agent layer that can be embedded within any web based CRM application....

SMSConnect is a generic solution that provides SMS based self service and intelligent communication between customers and organizations. It links up the customersâ € ™ mobile phone....

A complete Preview Dialing solution with embedded CRM for AES platform, this automates list distribution and calling, in auto preview mode, allowing agents to capture information, ....

AlarmAnywhere is a Multi channel alarm delivery solution. It facilitates instant delivery of application alarms over Email, SMS and Web channels to interested parties. Avaya....

ActivityMonitor is an Audit and Reporting software for IC Manager and is provided to customers as an Add on product to Avaya Interaction Center. This software works closely with....

Long wait in a queue frustrates callers and leads to high abandon rate. This situation can be prevented with the
CallBackConnect Solution. It allows organizations to identify....

AppConnect is a CRM application platform that is designed to make a customerâ € ™ s CRM initiatives completely future proof. It provides multiple closely
knit CRM applications like....

SMSD product is totally new concept. User can send their important document, Quotation etc which are previously uploaded in the briefcase. For this user has to send one SMS and....